The road to improvement can be a bumpy one. To improve requires the ability to analyze shortcomings with an impartial eye. It takes patience, perseverance, bravery – and perhaps most importantly – it requires humility. Sometimes, however, you get lucky, and all that's required is part of the latter: Sometimes all you have to do is listen.
We've always taken customer feedback seriously at PlaytestCloud – and one of the most requested items recently has been for a centralized knowledge base, a place where anyone can go to access information about how to use PlaytestCloud.
We heard you loud and clear.
Today we’re excited to announce the launch of PlaytestCloud Help Center, which will be crafted into a centralized hub of PlaytestCloud knowledge over the coming weeks.
Today we're launching an initial five articles on how to get started with PlaytestCloud:
- Setting up your first playtest
- Playtesting your first gameplay session
- Playtesting multiple sessions of gameplay
- Playtesting multiple days of gameplay
- Billing: Payment methods & billing set-up
Over the coming weeks we'll add more and more, covering a variety of topics ranging from common issues to best practices, so that you and your team can maximize the benefit of using PlaytestCloud as part of your game design workflow.
We know that our success is intertwined with your success, and the Help Center is one of the ways we're looking to help us both improve. We want to make playtesting as intuitive and enjoyable as the games you're already creating, and the games you aspire to create.
The easiest way to find the PlaytestCloud Help Center at the moment is to visit our homepage. You'll find the Help Center link in the footer at the bottom of the page.
Please reach out to us if you have comments or suggestions for future articles you would like to see in the Help Center.